Although, we are very flexible in the way we work, our processes follow strict
guidelines. This is done primarily, to ensure high quality of the end-product.
We essentially have four phases in each of our project.
A. Project procurement
This is when we bid on a project or provide quote to a potential (or existing
customer). Our sales team develops detailed top-level specifications of the
project and gives a quote based on the hours required. As an example, see one
of our quotes below ($ figures have been changed, and the project title has
been removed).
We call this “marketing flow”. The purpose is to remove any grey
areas and make sure that the project is completely documented before
development beings. The marketing flow contains wire frames as well as data
model of the entire application or portal. During this phase we also select the
correct technology to be used for the project. Client communicates with our
business analysts directly during this phase.
Once the marketing flow is done and approved by the client, graphic designers,
project manager and team leads are involved in the project. A time line is made
and the development starts. Clients are given an update every second day (or in
some cases weekly) by the concerned team lead or the project manager.
Once the project is deployed on the client’s servers, and released to the
general public, depending on our contract with the client we start project
maintenance. We ensure that all queries of the clients are promptly handled,
also if there is a bug in the site, it is promptly fixed.
